FAQ

See below for answers to some frequently asked questions. If your question is not answered below, please email your question to  9runrun@runottawa.ca.

Updated October 5, 2022

9runrun IS LIVE AND VIRTUAL—WHAT DOES THAT MEAN?

We are carefully moving back to in-person events, following all Ottawa Public Health protocols. The 5k, 10K, and 2K events are scheduled to be an in-person event on Saturday, October 15 at 8:am, 9:00 am and 10:00 am respectively, all other distances will be virtual for you to enjoy at your own pace.  Please visit the 10K page for course map and parking information. 

See below for information on the in-person and virtual events.

HOW CAN I DONATE IF I CAN’T PARTICIPATE OR FUNDRAISE?

Thank you for your generous support. A donation to Ottawa First Responders Foundation can be made here. You will receive two emails from RaceRoster upon completion of the transaction, one of those being a charity tax receipt, the other proof of your donation. 

CAN I VOLUNTEER?

YES! Please visit our volunteer portal for more information! 

IN-PERSON PARTICIPANTS

WILL THERE BE A RACE KIT PICKUP?

hose who are running the in-person 9runrun events will pick up their race kits on Thursday, October 13, and Friday, October 14, at Bushtukah (Stittsville) 5607 Hazeldean Rd., from 12:00 pm to 7:00 pm.

Our virtual participants will receive their race kits by mail (see below). 

IS THE IN-PERSON RACE KIT DIFFERENT THAN THE VIRTUAL KIT?

You will receive all the great 9runrun race swag except the individual finish line tape:

  • Your 9runrun race shirt
  • Your 9runrun race bib
  • Your 9runrun finisher’s medal

VIRTUAL PARTICIPANTS

This is YOUR race! You can run any time between October 8-23, 2022. Choose a route in your neighbourhood or visit somewhere special while adhering to your local Public Health guidelines on your race day. 

I WOULD LIKE TO SWITCH TO THE IN-PERSON 9RUNRUN 10K, 2k or 5k. HOW CAN I DO THIS?

Please email 9runrun@runottawa.ca for assistance.

WILL THERE BE RACE RESULTS FOR THE VIRTUAL EVENT?

Register for the virtual race and run anytime between October 8 to October 23, 2022, and use your favourite running app (Garmin, Strava, RunKeeper, MapMyRun, etc.) to track your results! You will be able to upload GPX file or manually upload your results to Race Roster starting October 8, 2022. You will receive step-by-step instructions from Race Roster on how to upload to their system in advance of October 9, 2022. If you have any questions around timing your race, please visit Race Roster.

WHAT PARTICIPANT AMENITIES WILL I RECEIVE FOR THE VIRTUAL EVENT AND WHEN WILL I RECEIVE THEM?

Receive all the great 9runrun race swag! 

  • Your 9runrun race shirt
  • Your 9runrun race bib
  • Your 9runrun finisher’s medal
  • Your 9runrun finisher’s tape

HOW CAN I VERIFY MY REGISTRATION RIGHT NOW?

Wondering if you’re already registered for 9runrun? Confirm your registration here.

I CAN’T PARTICIPATE ANYMORE, CAN I GET A REFUND?

Sorry, there are no refunds on the 9runrun races. However, you can transfer your registration to another  participant, please email 9runrun@runottawa.ca for assistance. 

HOW CAN I PERSONALIZE MY MEDAL?

iTAB fits perfectly onto the ribbon of your 9runrun medal, engraved with your Name and Finish Time, and is a great way to celebrate your achievement. Your personalized iTab will be mailed directly to you within one month of the completion of your 2022 virtual race. You can order an iTab when you register.