FAQ

See below for answers to some frequently asked questions. If your question is not answered below, please email your question to  9runrun@runottawa.ca.

Updated December 20, 2021

9runrun IS LIVE AND VIRTUAL—WHAT DOES THAT MEAN?

We are carefully moving back to in-person events, following all Ottawa Public Health protocols. The 10K and 2K events are scheduled to be an in-person event on Saturday, October 15 at 9:00 am and 10:30 am respectively, all other distances will be virtual for you to enjoy at your own pace.  Please visit the 10K page for course map and parking information. 

See below for information on the in-person and virtual events.

HOW CAN I DONATE IF I CAN’T PARTICIPATE OR FUNDRAISE?

Thank you for your generous support. A donation to Ottawa First Responders Foundation can be made here. You will receive two emails from RaceRoster upon completion of the transaction, one of those being a charity tax receipt, the other proof of your donation. 

IN-PERSON PARTICIPANTS

WILL THERE BE A RACE KIT PICKUP?

Those who are running the in-person 9runrun 10K will pick up their race kits at Bushtukah, Stittsville, days and times will be announced closer to race day. Our virtual participants will receive their race kits by mail (see below). 

WHAT HAPPENS IF THERE IS ANOTHER WAVE AND WE’RE BACK IN LOCKDOWN?

9runrun will go 100% virtual in accordance with the Public Health regulations at that time. 9runrun will offer you the opportunity to switch to virtual and refund a portion of your registration. This applies to in-person 9runrun 10K and 2K registrants only.

WHAT COVID-19 SAFETY PROTOCOLS WILL BE IN PLACE FOR THE IN-PERSON EVENT?

Our priority is to protect the health and safety of our participants, volunteers and staff. To ensure this, we will comply with all applicable public health guidelines or requirements issued by the Ontario government and Ottawa Public Health. 

The guidelines regarding the reopening of Ontario are subject to change. 9runrun’s COVID mitigation plan will be made available in advance of the event. Please review your emails prior to the event, or follow 9runrun on Facebook, Twitter or Instagram.

DO I NEED TO BE VACCINATED TO PARTICIPATE? 

9RunRun will continue to follow all Public Health regulations for Covid-19. Please refer to the Ontario Public Health webpage for up to date information.

I CAN’T GET VACCINATED FOR MEDICAL REASONS, MAY I STILL PARTICIPATE? 

Please reach out to 9runrun@runottawa.ca for further details. 

WILL THERE BE A CHILI COOK-OFF?

At this time, with COVID protocols and in order to keep everyone safe, there won’t be a chili cook-off. Should COVID protocols allow for the cook-off to take place, we’ll make our announcements through email and 9runrun’s social media channels. 

IS THE IN-PERSON RACE KIT DIFFERENT THAN THE VIRTUAL KIT?

You will receive all the great 9runrun race swag except the individual finish line tape:

  • Your 9runrun race shirt
  • Your 9runrun race bib
  • Your 9runrun finisher’s medal

VIRTUAL PARTICIPANTS

This is YOUR race! You can run any time between October 8-23, 2022. Choose a route in your neighbourhood or visit somewhere special while adhering to your local Public Health guidelines on your race day. 

I WOULD LIKE TO SWITCH TO THE IN-PERSON 9RUNRUN 10K. HOW CAN I DO THIS?

Please email 9runrun@runottawa.ca for assistance.

WILL THERE BE RACE RESULTS FOR THE VIRTUAL EVENT?

Register for the virtual race and run anytime between October 8 to October 23, 2022, and use your favourite running app (Garmin, Strava, RunKeeper, MapMyRun, etc.) to track your results! You will be able to upload GPX file or manually upload your results to Race Roster starting October 8, 2022. You will receive step-by-step instructions from Race Roster on how to upload to their system in advance of October 9, 2022. If you have any questions around timing your race, please visit Race Roster.

WHAT PARTICIPANT AMENITIES WILL I RECEIVE FOR THE VIRTUAL EVENT AND WHEN WILL I RECEIVE THEM?

Receive all the great 9runrun race swag! Register by Wednesday, September 14 to receive your race kit on or before October 9, including:

  • Your 9runrun race shirt
  • Your 9runrun race bib
  • Your 9runrun finisher’s medal
  • Your 9runrun finisher’s tape

For those who register prior to September 14, we expect your race kit will be in your mailbox before October 8, please note that COVID-19 safety guidelines and restrictions may be in place and its impact on Canada Post could cause a slight delay in receiving your run kit.

HOW CAN I VERIFY MY REGISTRATION RIGHT NOW?

Wondering if you’re already registered for 9runrun? Confirm your registration here.

I CAN’T PARTICIPATE ANYMORE, CAN I GET A REFUND?

Sorry, there are no refunds on the 9runrun races. However, you can transfer your registration to another  participant, please email 9runrun@runottawa.ca for assistance. 

HOW CAN I PERSONALIZE MY MEDAL?

iTAB fits perfectly onto the ribbon of your 9runrun medal, engraved with your Name and Finish Time, and is a great way to celebrate your achievement. Your personalized iTab will be mailed directly to you within one month of the completion of your 2022 virtual race. You can order an iTab when you register.